Systems Level II Support Technician
Provides support to on a variety of technical issues – examples include: desktop, laptop hardware and software; network troubleshooting, in collaboration with the network infrastructure group. Ensures that users receive excellent service. Requires prioritization, resolution and completion of escalated tickets of end-user help requests.
- 4 year college degree preferred
- 2-3 yrs. proven experience in IT technical support
Please complete the attached application and submit it to firstname.lastname@example.org.